Hotel Pensacola

The head of housekeeping is the best she went out of her way to take it upon herself to check me out of my room. I was in and clean my new room that I was getting moved to because I had to add days onto my trip and then let me check into it early so I wouldn’t have to leave all without even having to ask or anything. They’re just like here you go, sir you can go to your room now well, that was the first thing she did that was amazing. Well second it was. I left my very expensive Xbox one X in the room and instead of doing like everyone else the staff here actually put it up and I was able to retrieve it and everything was good. It’s literally a diamond in the rough this place. It’s been a pleasure staying with you guys.

Appreciate the cleanliness, location, and bottled water being available. Good coffee and grab & go breakfast

The room was located close to where I needed to be, however, there's not much around it as far as entertainment. I believe there may have been one restaurant and one coffee shop within walking distance (I mention this because I was having my car serviced and was without a vehicle). The employee who checked me in was very friendly and helpful (especially when the wrong name was accidentally put on the reservation). The room and hotel itself seemed very clean. The room itself was super comfortable and surprisingly quiet considering the hotel is on a major highway. The bed was extremely comfortable and the curtains were awesome (kept the room really dark even in the middle of the day). They do offer breakfast, but it is hand held/to go and extremely limited (danish, muffins, premade coffee, etc.), but welcome if you're in a pinch and there's not much around. They also have a small gym and pool. I would recommend/stay here again if I'm in the area.

The clerk Carmen she was so nice to me and my family. Very sweet girl, very understanding. I was not able to.take.the stairs rhe elevator was down. Carmen put me and my family in the the Penthouse suite. I love how wide and spacious it was and the jet tub was very relaxing. I thank her so much for giving me a wonderful experience at this hotel. I'm from South of town and came to visit family I will use this hotel again. I love it's location as well. Thank you Carmen🥰

Easy to get to, clean comfortable rooms great value. very friendly staff. price is aligned for what it is not overcharging like all other hotels.